Privacy Policy

Captain Deals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Professional details, skills, learning preferences, and profile photos
• Payment Information: Billing address, payment method details (processed securely by our payment processors)
• Course Enrollment: Course selections, progress, completion status, and learning preferences
• Communications: Messages, support requests, feedback, and survey responses
• User Content: Reviews, comments, forum posts, and other content you create or share

Information Collected Automatically

When you use our services, we automatically collect certain information:

• Usage Data: Pages visited, time spent, clicks, navigation patterns, and feature usage
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Performance Data: Page load times, errors, and other technical information

2. How We Use Your Information

We use the information we collect for various purposes:

Service Provision

• Create and manage your account
• Process course enrollments and payments
• Deliver course content and track your progress
• Facilitate instructor-student communications
• Provide customer support and respond to inquiries

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analytics
• Test and optimize our platform performance

Communication and Marketing

• Send course updates, announcements, and educational content
• Provide personalized recommendations
• Send promotional offers (with your consent)
• Notify you about changes to our services

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Payment processors (Stripe, PayPal) for secure payment handling
• Cloud hosting providers (AWS, Google Cloud) for data storage
• Email service providers for communications
• Analytics providers for usage insights
• Customer support tools for helping users

Business Operations

• Instructors: We share relevant student information with course instructors for educational purposes
• Business Transfers: In case of merger, acquisition, or sale of assets
• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect rights, property, or safety of our users

With Your Consent

We may share information for other purposes with your explicit consent or at your direction.

4. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements for our team
• Regular Audits: Regular security assessments and penetration testing
• Secure Infrastructure: Industry-leading cloud providers with SOC 2 compliance
• Data Minimization: We collect only necessary information and delete it when no longer needed

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security practices.

5. Your Rights and Choices

You have several rights regarding your personal information:

Access and Control

• Access: Request a copy of your personal information
• Update: Correct or update inaccurate information
• Delete: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format

Communication Preferences

• Opt out of marketing emails by clicking unsubscribe links
• Manage notification preferences in your account settings
• Contact us to modify your communication preferences

Data Processing Rights

• Object: Object to processing based on legitimate interest
• Restrict: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@captain-deals.com. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through our cookie banner or browser settings. Note that disabling certain cookies may affect site functionality.

7. International Data Transfers

Captain Deals operates globally, and your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions where applicable
• Other appropriate safeguards as required by law

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Improve our services and analyze usage patterns
• Fulfill legitimate business interests

When information is no longer needed, we securely delete or anonymize it. Account information is typically retained for 7 years after account closure for legal and business purposes.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or prominent notice
• Provide additional consent for material changes where required

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy concerns promptly and transparently. Your privacy matters to us, and we appreciate your trust in Captain Deals.